Do It Online

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online (this option is currently disabled due to Covid-19)
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

Please contact reception to ensure one of the ITQA team will be available to register you. You will need to bring with you a registration form (see below) together with piece of photo ID (passport, driving licence) and something with your address on like a bank statement. If you don’t have these, please talk to us and we will help you sign-up. (Please try and download the NHS App, you can re-order prescriptions on there too)

For security and confidentiality reasons we can only give logins to the individual in person and we only offer the service for patients aged 16 and over or proxy access for parents for children under 11 years old. No access is given for patients aged 11-16 years old.  Login information will not be posted, emailed or faxed to anyone and will not be given out over the  telephone

 

Forms & information leaflets:

 

Online services registration form (Adult)      Online Services Registration Form (under 11 years old parental access)

 

Online Services Guidance Notes                  Leaflet ~ Your electronic patient record & the sharing of information

 

Leaflet - Online Access to your Health Records

Consult online

eConsult is a new service we are providing, this will allow you to email and consult with a GP as well as being able to seek self-help advice and be signposted to other health services. This eConsult service is available from Midnight on Sundays until 10.00 pm on Fridays.

PLEASE NOTE WE REQUIRE YOU TO ADD A PHOTO WHEN USING E-CONSULT FOR ANY SKIN LEISON, RASH, MOLE OR ANY OTHER SKIN CONDITION YOU MAY HAVE.  TO ATTACH A PHOTO TO YOUR ECONSULT, PLEASE ENSURE YOU SELECT 'I WANT HELP FOR MY CONDITION' AS THIS IS THE ONLY OPTION THAT ALLOWS YOU TO ADD PHOTOS. PLEASE KEEP IN MIND THAT ANY PHOTOS YOU UPLOAD WILL BE ADDED TO YOUR CLINICAL RECORD & USED FOR YOUR CLINICAL CARE, THEY MAY BE SEEN BY MALE OR FEMALE PRACTICE STAFF. THEY SHOULD NOT BE AN INTIMATE AREA (SUCH AS GENITALIA, ANUS, BOTTOM OR BREASTS), EVEN IF THESE ARE THE PROBLEM AREA

THANK YOU

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