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Online Services

The practice is currently experiencing high clinical demand. Our phone lines are very busy, please bear with us and we will answer as soon as possible.

We would ask any patients with minor ailments to consider alternative options, such as self-help with advice from the NHS website or by visiting a pharmacy.


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'Try the NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to get health advice, book appointments (this will be available in the future), order repeat prescriptions, view your GP health record, see you Covid vaccination record and more.

If you already use Systm1 online you can continue to use it. You can use the NHS App as well. For more information go to

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online 
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at

How to sign-up

Please contact reception to ensure one of the ITQA team will be available to register you. You will need to bring with you a registration form (see below) together with piece of photo ID (passport, driving licence) and something with your address on like a bank statement. If you don’t have these, please talk to us and we will help you sign-up. (Please try and download the NHS App, you can re-order prescriptions on there too)

For security and confidentiality reasons we can only give logins to the individual in person and we only offer the service for patients aged 16 and over or proxy access for parents for children under 11 years old. No access is given for patients aged 11-16 years old.  Login information will not be posted to anyone and will not be given out over the  telephone


Forms & information leaflets:


Online services registration 16 years and over (Adult)      Online services registration form - under 11 years old (under 11 years old parental access)


Online services guidance notes                                       Leaflet ~ Your electronic patient record & the sharing of information


Leaflet ~ access to your records

Please do not use E-consult to ask for an appointment, Econsults are designed for problems that can be dealt with online rather then face to face. If you need a face to face appointment please telephone the practice. We have capped the amount of E-consults per day for the foreseeable future due to the demand for appointments. Thank you, The Hadleigh Practice.

Consult online

eConsult is an online consultation service we are providing, which will allow you to email and consult with a GP as well as being able to seek self-help advice and be signposted to other health services. This eConsult service is available from 6.30am until 6.30pm Monday to Friday excluding bank holidays.

Please be aware that any photos you upload will be added to your clinical record and used for your clinical care, they may be seen by male or female practice staff, and they should not be of an intimate area even if these are the problem area.


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 Welcome to The Hadleigh Practice

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations. 

For Important practice Information, please click here


We understand how important it is to keep your personal information safe and secure and we take this very seriously. We have taken steps to make sure your personal information is looked after in the best possible way and we review this regularly.

Please read our privacy notice carefully, as it contains important information about how we use the personal and healthcare information we collect on your behalf.

Our Privacy notice can be accessed here: Privacy Policy - please click here to read

Type 1 opt-out preference form: Please click here 

We also have a children's privacy policy - Please click here

(Site updated 24/03/2023)

Contact Details

The Hadleigh Practice

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Hadleigh Lodge

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