Carers and Young Carers - Practice Carer Group and organisation information

Carers and Young Carers

What is a carer?

A carer is anyone, including children and adults who looks after a family member, partner or friend who needs help because of their illness, frailty, disability, a mental health problem or an addiction and cannot cope without their support. The care they give is unpaid. When we refer to carers this is inclusive of both adult and young carers.”

Are You Caring for Someone? 

If so, please let us know, we may be able to give you important help and advice.  It will be helpful for the doctor to know that you are a carer as it may affect your own health and treatment. If you would like to register with us please click here or see further details further down.

What we as a Practice offer our carers

  • We will try to offer you a convenient appointment for you and the person you care for to fit in with your caring responsibilities
  • Carers are entitled to an annual influenza vaccination
  • Referrals to carers’ services for more specialised information, advice and support
  • Periodically signpost new information and services specifically for carers
  • Support from our Care Coordinators
  • Carer support groups
  • Annual carers Welfare Check
  • Invite you to be part of our Patient Participation Group (PPG)

How to register as a Carer?

  • Ask reception for a Carer’s Registration Form
  • Email and request a form to be emailed (print at home) or posted
  • Return forms to the Care Coordinators, either by dropping it into reception or posting to the surgery
  •     When you tell us that you are caring for someone, we will place your details on our Carer’s Register so that practice staff are aware you are carer.  We will not share this knowledge with organisations unless you tell us that we can. 


Local Information and Support Groups

The Hadleigh Practice Carers Coordinators is Sarah Hurst - you can contact her by emailing if you would like more information. If you do not have access to emails please call your surgery and ask to speak to Sarah.

  • The Hadleigh Practice Carers' Group meet on the 2nd Thursday of every month at the Methodist Church, Lower Blandford Road, Broadstone between 2.00pm and 4.00pm.  Come and enjoy a chat and support from other carers.  For more information, please complete the Carer's Registration Form or contact Lyn Davis, Carers group coordinator, via Sarah's email.
  • Have a look at what happens at the carers group for 2022 by clicking here

Our two main carers information service organisations are:

CRISP (Carers’ Resource Information and Support) If you care for someone living in the Bournemouth, Christchurch and Poole (BCP) Council area contact:


If you are a carer under 18yrs old


CSD (Carer Support Dorset) If you care for someone living in the Dorset Council area contact


  •     If you are a carer under 18yrs old

Young Carers Support Dorset

Tel: 0800 368 8349


  • Information and advice about care and support to help adults remain safe and independent can be accessed at My Life My Care for those who are residents of Poole, Bournemouth & Christchurch council – or Our Dorset for residents of Dorset Council.


  • My Family, Our Needs is an online resource providing information for carers supporting children from birth to 25 with additional needs.


  •      Help and Care is a charity providing information for carers living within Dorset. Their service aims to support people with long- term health conditions and carers to feel more confident self-managing on a day-to-day basis. They can be contacted on 030 111 3303 or please visit their website at


  •      Leonardo Trust is a local independent charity set up in 2001 to help people in Dorset who are voluntary carers for sick or disabled relatives or friends. Their office is at 5 Dunyeats Road, Broadstone. Tel: 01202 698325


Young Carers

Young carers are children or young people aged between 5 and 18 who provide significant, regular or ongoing care and emotional support to a family member who is mentally ill, physically ill or disabled.

Many young people don't recognise themselves as carers. Looking after someone who is physically or mentally unwell can become demanding and make it difficult to look after yourself.


  •     MYTIME Young Carers our mission is to level the playing field for young carers by providing them with the support, friendship and opportunities that every child deserves.
  •     Kooth we offer free, safe and anonymous online mental wellbeing support

MYTIME is offering training to young carers who live in the Dorset Council areas. Please see the attached posters for more information.

Young Carers looking to get into work information

The A-Z of being a young carer video on YouTube Click here


 Adult Social Care contact numbers:

  • Adult Social Care Contact Centre for residents of Bournemouth, Christchurch, and Poole 01202 123654
  •     Adult Social Care Contact Centre for residents of Dorset Council 01305 221016


National Support:

  • Carers UK  This charity’s expert telephone advice and support service is there if you want to talk about caring, call 0207 378 4999. If you're looking for answers, their online information and support can be found at
  • For Carers Direct, NHS Carers Helpline call 0300 123 1053 or visit their website at
  • Lewis-Manning Hospice Care is a charity dedicated to helping people with life limiting illnesses & their families across East Dorset. Every year they provide extraordinary care for thousands of patients and their families through their important services, which include: Family Support & Bereavement Support and a Creative Arts & Wellbeing Support Group. Call 01202 708470 or email


If the person you care for needs to be admitted to Bournemouth, Christchurch or Poole Hospital.

In Dorset’s main acute hospitals there is support available for carers if and when their cared-for person needs to be an inpatient.

Please call: 0300 019 8714


For more information on support available visit:


How we as a Practice identify carers

As a practice, we want to increase the number of people on our carers’ register so that we can look after you better. We do this by:

Training all our teams to identify and support carers

Information sharing via Carer’s noticeboard

Monitoring our Carer’s Register

Carer’s Lead – Care Coordinator Sarah Hurst

Carer's Notice Board

The Memory Assessment Service are running dementia workshops - Click here for more information

The Leonardo Trust is running sing together session - Click here for more information

CRISP are looking for more members to join their reference group. If you would like more information Click here

Oakley Friends Carers course

Oakley Friends are based in East Dorset and aims to provide support and helpful advice to carers, particularly those caring for someone with dementia.

Oakley Friends are running a ‘Carers Course’ which is a FREE training course for unpaid carers caring for someone with dementia. The training will be based at Canford Magna Centre, Wimborne, BH21 3AF.

The Course is a ten-week course, next one is due to commence in April 2022 and run until June 2022.

For more information and to find out how to get involved please visit:

Carers Group in Wimborne

Meets 3rd Friday of the month from 10.30am-12noon at St John’s Church, Wimborne.

To find out more, email

Oakley Friends

Group of Carers and ex Carers of Dementia patients based in East Dorset. Meets on the last Wednesday of each month at The Canford Magna Centre.

Contact Judy Barnes on 01202 021705 or Ann Nicoll 01202 690554 to find out more.

Upton Carers Group

Meets on every 4th Wednesday of the Month at St Dunstan’s Church Lounge, Poole.

To find out more, phone 01202 207310 or 07867 354578 or email

Carers in Mind based in Poole

Fortnightly meetings, on the 2nd and 4th Friday of the month 1pm-3pm, currently online.

To find out more, contact or you can find out more on the Dorset Mind website.

Bournemouth, Christchurch, Poole & Dorset Adult Care and Support Services Directory -

This link has lots of useful information:


Content Supplied by NHS Choices

There is a wealth of information on  about carers and caring. Below are some links into the site that we hope you will find useful.

  • Caring for a parent 

    Watch this video on: caring for a parent at home

  • Telling people

    Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.

  • Taking a break

    Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

  • Housing & carers

    Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website