Important Practice Information

Electronic Prescribing Service 

NHS are amending the way we provide prescriptions to our patients as from 3rd March. All prescriptions will be dealt with electronically which will save the NHS money. What does this mean for our patients. If you have already got a nominated pharmacy nothing will change for you. If you do not have a nominated pharmacy you can go to the pharmacy of your choice & ask them to sign you up for electronic prescriptions or you can inform the receptionist at the practice & they will add your nominated pharmacy to your record. If you do not have a nominated pharmacy then you will no longer collect a prescription from the GP but you will be given a Token instead, you will need to take the Token to your nominated pharmacist where they can then produce your prescription & dispense your medication for you. 

 

eConsult

Please watch the video below to see how this new service works.

 

Logo

 

Info

Park Run Logo

https://www.parkrun.org.uk/

 

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Previous Patient Newsletters

Winter Newsletter 2019-20

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 TELEPHONE TRIAGE

Please be advised that The Hadleigh Practice is operating a New Telephone Triage service for urgent on the day appointments.

  

A Telephone Triage appointment is when a Clinician will call you by phone to discuss your medical

condition(s). They will then discuss the relevant medical advice with you, which could include collecting a prescription, having blood tests, trying some over the counter medicines etc. If the Clinician feels that a face to face appointment is required, they will then arrange this with you & ask you to come into the surgery & see a clinician later that day.

 

Be prepared as our receptionists will ask you why you require an urgent appointment, they are not being nosey. Our GP’s have requested that our staff ask these questions, in order to book you with the relevant clinician, that can deal with the condition you present with.

Although our receptionists are not clinically trained they are trained in the type of questions being asked.

 

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For general advice you can also access Stay Well Dorset

use this link:-     https://staywelldorset.nhs.uk/

Did you know you can now access NHS 111 online to get answers to medical questions

use this link:-    https://111.nhs.uk/

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IMPROVED ACCESS

We are working to improve access to appointments for our patients, in particular at evenings & weekends. If you would like to be offered one of these appointments please ask. These appointments may be at a different site such as Poole General Hospital or Wimborne Hospital

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NEW LEG CLUB  

Legs & Company

The Hadleigh Practice along with Canford Heath Group Practice & The Birchwood Medical Centre have set up a Leg Club in the community for registered patients. The overriding objective of the Leg Club is to protect and preserve health amongst those experiencing, or at risk of experiencing, leg ulcers and/or associated conditions. We will be running a weekly session on a Tuesday 9.00 - 12.00 (last admission for treatment 11.30) at the Broadstone Youth Club, situated in Moor Road, Broadstone. CURRENTLY THIS SERVICE HAS BEEN SUSPENDED AT THE YOUTH CLUB, PLEASE CONTACT THE PRACTICE FOR MEDICAL ASSISTANCE

 

Please use the link below for further information on how this club is helping patients with lower limb & leg ulcer management

https://www.legclub.org/

The Leg Club would be run by FOP/PPG & not by the GP Practices, the practices would provide the expertise of Nurses, HCA’s & Administrators. We would then rely on FOP/PPG members to come along to help support this Leg Club, by helping with making drinks, talking to patients & assisting where needed. We are hoping that we can have several FOP/PPG members being involved from each of the practices to help move forward with this most valuable service & also be able to continue to raise funds to run this service.

 

We are currently looking to recruit a Chair Person, Secretary & Treasurer along with other volunteers to become members of this group.

Leg Club Poster –If you are interested in becoming a volunteer or would like a bit more information please open the poster for contact details.

UPDATE November 2020 - Leg club newsletter Leg Club recipe book press releaseOrder form for leg club recipe book Nordic cake recipe

 

 ENHANCED DATA SHARING MODEL (EDSM)

Enables us with your consent to share your medical records with those in the NHS who are involved in your care. As EDSM has been designed to enhance patient care we will automatically 'opt you in' to both parts of the scheme. If you wish to 'opt out' then you will need to complete a consent form which you can collect from reception.

For further information please look at our privacy policy above and use the following links 

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Sharing your medical information leaflet 

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DORSET CARE RECORD (DCR)

The DCR is a confidential electronic record & currently Hospitals, Social Services & GP Practices in Dorset hold information about you on various computer systems & sometimes this information may be duplicated. The Dorset care record will join up these systems to create a more complete & up-to-date health record about you.

To find out more information about the Dorset Care Record please follow the link below

https://news.dorsetforyou.gov.uk/dorset-care-record/

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 GP Patient Survey Results 2018 - click HERE

Your GP Cares 

 Our Mission ........

  • To work with patients to enable and promote healthy living
  • To provide excellent accessible care
  • To  provide a friendly, courteous  and fair  service
  • To be prepared to meet new challenges
  • We will endeavour to make things run smoothly
  • We will endeavour to rectify any issues as quickly as possible

 We always welcome your comments on how we can improve our service.

 

 

 

 

 

 

 



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