Latest News

Ukrainian host family support

Offering a Ukrainian guest a place to stay in your home is a generous commitment but it may come with some complex challenges and Castleman Healthcare would like to support you in this journey.

Castleman Healthcare is offering patients who are registered with one of the GP practices in Network Poole North (the Hadleigh Practice is part of Poole North), Crane Valley and the Wimborne & Ferndown Primary Care Networks the opportunity to attend a free network that will help you support the Ukrainian family that you are either hosting or are waiting for.

The group session will be led and facilitated by a trained family psychotherapeutic counsellor. Each session will be limited to 12 participants and last 90 minutes with refreshments provided.

We will meet monthly at either St Marys Church, Ferndown or the Broadstone Methodist Church, with morning, afternoon and late afternoon sessions available. Our first session will be run on 23rd May 2022.


To find out more about this monthly support group and to book your slot please click below

Social Prescriber May Newsletter

Our Social Prescriber has helped put together a newsletter that has some interesting information on support available and activities Click here to read it

Covid Spring Boosters

Please click here for our latest update


Steps2wellbeing have created an information video on YouTube, click here to watch it

Are you a carer?

We have updated our carer information, please click the carer tab at the bottom of this page

Get your NHS Covid pass letter (12 years plus)

If you have a child that is over 12 and need a Covid pass for travel, please click this link and it will take you through to the .gov website where you can apply for a letter. It is valid for 30 days and takes 7 days to arrive.

Please choose the right healthcare service in Dorset

NHS services in Dorset continue to be under extreme pressure.

If you’re unwell and are unsure about where to go, visit or call 111. Please be patient and choose the right care.

Get the right treatment, in the right place, at the right time.

At this very busy time, your 111 call may take a little longer to answer than usual but staff will get to you as quickly as possible. Thank you for your patience.

For ongoing or non-urgent concerns please contact your local pharmacist or GP practice.

Call 999 in a medical emergency. This is when someone is seriously ill or injured and their life is at risk.

Thank you for your support.

We’d also like to thank our hard-working teams who are working incredibly hard to care for those in need.

Supporting your recovery after Covid-19

As you find yourself recovering from COVID-19 you may still be coming to terms with the impact the virus has had on both your body and mind.


These changes should get better over time, some may take longer than others, but there are things you can do to help.


Your COVID Recovery helps you to understand what has happened and what you might expect as part of your recovery.

Military Veterans and Families - information

We are conscious that some patients registered at The Hadleigh Practice may be affected by current events in Ukraine. The Hadleigh Practice is accredited by the Royal College of General Practitioners as one which specialises in the care of military veterans and their families. All the team have been trained in the care of military veterans and their families. If recent events have affected you and you wish to seek help, please come forward.

Please see recent summarised update about the GP Data for Planning and Research Programme from our DPO (Data Protection Officer):

The current NHS Digital (NHSD) extract of GP data for Research purposes (known as the GPDPR) has been delayed due to NHSD wishing to review the way in which this data will be collected, to conduct more public involvement and information about the plans and change the way in which patients can opt out of the extract of their GP data. Currently the only way to opt out is to complete a Type 1 opt out form and return this to the practice by the 1st September.  However, this extract will not be taken until the NHSD have changed the way it will take the data and respect the patient’s choice for using their data.  NHSD are introducing the following changes to the opt out process which will mean that patients will be able to change their opt-out status at any time::-

  • Patients do not need to register a Type 1 opt-out by 1st September to ensure their GP data will not be uploaded.
  • NHS Digital will create the technical means to allow GP data that has previously been uploaded to the system via the GPDPR collection to be deleted when someone registers a Type 1 opt-out
  • The plan to retire Type 1 opt-outs will be deferred for at least 12 months while we get the new arrangements up and running and will not be implemented without consultation with the RCGP, the BMA and the National Data Guardian. 

This means that you can opt out at any time in the future and NHSD will delete data that they already have taken for research purposes, the deadline of the 01/09/2021 has been delayed until a new system of opt out is developed.  Hopefully, this will be a simple centralised approach via the NHS app or NHS website to avoid paper form and administration work for your GP.
 We will update you when we know more about the NHSD plans to change how you can control who has access to your data.

Please continue to wear a mask after the 19th July in the surgeries

We are aware of the lifting of the remaining COVID restrictions from 19th July. However we will continue to ask that face coverings are worn and social distancing rules followed when attending the surgery. Guidance from NHS England is that these measures should remain in place in healthcare settings so the most vulnerable people can continue to attend healthcare appointments safely when required. Thank you. Please continue to wear a mask

NHS app and covid vaccination

Announcing the changes, which come in on 17 May, Transport Secretary Grant Shapps said people who have had both vaccine doses would be able to use the NHS app to show proof of their vaccination status. 

Government advice says: "Countries will decide whether they require proof of Covid vaccination for entry, and it is the traveller's responsibility to check individual requirements."

It says many countries will continue to follow other rules, such as requiring a negative Covid test before departure.

People who do not have the app can request a letter from the NHS proving their vaccination status by calling 119, from 17 May.


Covid-19 : Recovery and Rehabilitation

If you have been affected by Covid-19 and are still recovering or struggling to do so, please see this website for advice and support on recovering and rehabilitating after Covid-19 infection

Self Isolating at home Covid-19 leaflet

Isolating at home safely leaflet



The NHS and the Department of Health & Social Care (DHSC) are currently sending out letters to advise high risk members of the public to get free daily vitamin D supplements if they are ‘clinically extremely vulnerable’ from Covid-19.


Please see this link ( for important messaging from NHSE&I.

These individuals need to apply in person via the link above, where they will be asked to confirm if they are at high risk from coronavirus. Their status will be checked and their name and address shared with a partner working with DHSC who will then send the individual 4 months supply. Individuals MUST make a personal application via this route before 4 January 2021.


GPs have been advised not to issue prescriptions for the additional vitamins. Please direct all requests to the link above.


Keep up to date with the latest Governments COVID-19 updates by Clicking Here



For the groups of people that are exempt from wearing face coverings on Public Transport please click on the link - Face Coverings



Covid-19 & Children

“At this challenging time, it is extremely important for you to know that COVID-19 is unlikely to make your child unwell, but they like everyone else might be infectious so staying at home when well remains the message. However, all the ‘normal’ illnesses that can make children severely unwell still remain and there is a major risk that parents may delay bringing their child to the attention of a healthcare professionals even if they are unwell because of concerns about COVID-19. GPs and hospitals are still providing the same safe care that they have always done for children . If you are not sure if your child is unwell and whether they need to be seen, click here  call 111 or contact your GP. For information about crying babies, click here If your child appears severely unwell and advice is not quickly available call 999 or take them to ED as you would in other times.”

Children and Test and Trace Information



Live Well Dorset

Have a look at their website and you can self refer to exercise help, stopping smoking and weight loss advice amongst other things.

New urgent eye triage service available

There is a new NHS service called eCARE. Telephone them on 0800 112 0700, they will then triage you and book you in an urgent appointment or direct you to an optician

'Our Dorset' App Library

There is a new digital health & care app library of clinically assured apps and videos. Here is a link to our local site

Physiotherapy Self-Referral Service

Self Manage information please read the information before referring yourself Click Here

If you have read the self manage information & you still need to refer yourself you can do so by using the new Physiotherapy Self-Referral service by Clicking Here        


Text Messaging Service

The Hadleigh Practice operate a text messaging service to patients which includes appointment reminders. If you do not wish for the practice to send messages to your registered mobile number, please speak to Reception to Opt out of this service.  

Patient Participation Group - Improvement Plan

The Practice, together with the Patient Participation group, have reviewed feedback to the practice from the past year from a number of different sources and agreed 3 areas for improvement. The three areas were:  

  1. Becoming a Dementia Friendly Practice
  2. Creating better disabled access at Hadleigh House
  3. Improving Confidentiality at the Reception desks

 You can view the full report and action plan here.  


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