Repeat Prescriptions

You may be able to obtain a repeat prescription without seeing your doctor. When your doctor has agreed, you can order your repeat prescription in the following ways:

• By hand – drop your repeat slip (the right hand side of your prescription form) into reception having clearly marked the items required.
• Online – order online by using our Systmone online service but you must ensure that you have registered with the practice to be able to use this service. (or you can download the NHS App)
• Did you know that if you download the NHS app you can see when your repeat prescription has been issued by the practice. You can then be certain you can approach your chemist directly for this.
• By email - scripts.hadleigh@nhs.net

Unfortunately we cannot take your repeat order over the telephone.

Please do not use this service to request a new medication, for advice or to request medical certificates.  For these, you need to make either a face-to-face appointment or a telephone appointment with a GP.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow two full working days for prescriptions to be processed by the surgery and then a further two days for the pharmacist to dispense your prescription. Please remember to take weekends and bank holidays into account when requesting a prescription.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.65
• 12-month prepayment certificate (PPC): £111.60
• 3-month PPC: £31.25

If you will have to pay for 3 or more prescription items in three months, or more than 12 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0300 330 1341 or email: mailto:nhsbsa.ppc1@nhsbsa.nhs.uk
• General Public - Buy or renew a PPC

There is further information about prescription exemptions and fees on the NHS website

Please allow two full working days for prescriptions to be processed by the surgery and then a further two days for the pharmacist to dispense your prescription. Please remember to take weekends and bank holidays into account when requesting a prescription.

 CHANGES TO THE PRESCRIBING OF GLUTEN FREE PRODUCTS

The legislation surrounding the prescribing of gluten free products has changed so you may notice some changes to your repeat list. Bread and mixes are still available. More information and the responses to the public consultation on gluten free food regulations can be found  HERE

To use the online ordering system you will need to contact the surgery to register with appropriate ID. Or you can download the NHS App.

You can log into the Systmone service here to order your repeat prescriptions online

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow two full working days for prescriptions to be processed through the practice & remember to take weekends and bank holidays into account. Please remember also that your Pharmacist may need time to prepare your prescription. This is independent of the surgery's time to process.

If you download the NHS app you can see when your repeat prescription has been issued. You can then be certain to approach your pharmacy.

As a Practice we have not had any consultation with theses pharmacies & do not endorse their services above our local pharmacies. Patients are reminded that it is their individual choice who they use as their preferred pharmacy.

Electronic Prescribing System (EPS)

We now provide electronic prescribing; whereby patients can nominate a pharmacy for their prescriptions to be sent directly to them. Your record will be updated with the pharmacy details which you provide to us. This means you will not collect a paper prescription from the surgery, your nominated pharmacy will receive a request for your medication electronically and they will dispense your medication.

Please note not all pharmacies are using the electronic system so you must check before nominating a pharmacy.

This service is not compulsory; patients who prefer to collect a paper prescription from reception can still do this.