Online Services

 

The NHS wants to give people better ways to see their personal health information online.

We know that people want to be able to access their health records. It can help you see test results faster. It also lets you read and review notes from your appointments in your own time.

We’re now letting you see all the information within your health record automatically. If you are over 16 and have an online account, such as through the NHS AppNHS website, or another online primary care service, you will now be able to see all future notes and health records from your doctor (GP). Some people can already access this feature, this won’t change for you.

This means that you will be able to see notes from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your doctor (GP), not from hospitals or other specialists. You will only be able to see information from the date you set up your on line account. For most people, access will be automatic, and you won’t need to do anything once you have proven who you are on the NHS App. If you need access to historical information on line, please contact the practice either by speaking with Reception or via a Contact Us form on this website.

Your doctor (GP) may talk to you to discuss test results before you are able to see some of your information on the app. Your doctor (GP) may also talk to you before your full records access is given to make sure that having access is of benefit to you. There might be some sensitive information on your record, so you should talk to your doctor if you have any concerns.

If you are a carer and would like to see information about someone you care for, speak to reception staff.

The NHS App, website and other online services are all very secure, so no one is able to access your information except you. You’ll need to make sure you protect your login details. Don’t share your password with anyone as they will then have access to your personal information.

systmconnect

Our systmconnect service lets you

  • Consult with our clinical team for non-urgent matters that do not require a face to face or telephone appointment.
  • Please include as much information as possible including symptoms and history of injury or illness. Note, insufficient information may mean your query cannot be dealt with.
  • Request sick notes, repeat prescriptions and Doctor letters/reports.

NEW REQUEST

systmconnect

The NHS App

The Hadleigh Practice would like to invite you to use The NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet including viewing your GP medical record on line, requesting repeat prescriptions and booking GP appointments.

It is quick and easy to set up and if you prove who you are on the NHS App, no further evidence or login codes will be needed to access your information from the practice.

DOWNLOAD THE APP

SystmOnline

SystmOnline allows you to book some appointments with a GP, request repeat prescriptions and much more

SystmOnline allows you to book some appointments with a GP, request repeat prescriptions and view test results and medical records. You can also access all these services via the NHS app without having to register with SystmOnline if you have proved who you are on the NHS app.

Find out more about SystmOnline and how to register

USE SYSTMONLINE

Image of family using SystmOnline