Order Your Repeat Prescription


Please allow two full working days for prescriptions to be processed by the surgery and then a further two days for the pharmacist to dispense your prescription. Please remember to take weekends and bank holidays into account when requesting a prescription. 

Please avoid phoning the surgery to check on the progress of a prescription. The NHS app will tell you when a prescription has been issued by us, you will then know it has electronically gone to your nominated pharmacy.

{{ Number(0) + 1 }}

Use the NHS App

The Hadleigh Practice would like to invite you to use The NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.

The simplest and quickest way to order your repeat medication is by using the NHS App which links directly to your prescription record at the practice.


Image of the NHS App

{{ Number(1) + 1 }}

Order Online with SystmOnline

You can order your repeat prescription online using SystmOnline

The simplest and quickest way to order your repeat medication is by using SystmOnline which links directly to your Prescription record at the Practice.


{{ Number(2) + 1 }}

Online Form

If you're not registered with our online services, you can use our online form

If you do not have a SystmOnline account, you can still order your repeat prescription via our online Repeat Prescription form. No account required.

{{ Number(3) + 1 }}

By Post

You can post your prescription slip or written request to us at the Practice or post into one of our repeat prescription boxes at the surgeries

Clearly mark the items required.


Unfortunately we cannot take your repeat order over the telephone.

Medication Reviews

Patients on repeat medication will be asked at least once a year to review these; certain medication may require more regular review. A notification message should appear on your repeat prescription slip when one is due or our prescribing administrators may send you a text message.

Medication reviews are undertaken by the GP or our clinical pharmacist and can either be a face-to-face appointment or alternatively more are being undertaken over the telephone as a telephone consultation.

There are a couple of exceptions where our nursing staff will review medication if you attend one of our specialist clinics e.g. diabetes or asthma but it is always good to check if you are not sure.

As soon as you get this message on your prescription slip or phone and to avoid unnecessary delays to further prescriptions please book an appointment which could be a telephone consultation or a face-to-face appointment.

Further Information