Order Your Repeat Prescription

 

Please allow three full working days for prescriptions to be processed by the surgery and 5 full working days if you have requested it through a pharmacy.

  • Please request in a timely way as repeat prescriptions are difficult to process quickly.
  • Do remember to take into account weekends and bank holidays.
 

Patient Information For Prescriptions

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 Need to check the progress on the progress of a prescription?

  • The NHS app will tell you when a prescription has been issued by us, you will then know it has electronically gone to your nominated pharmacy.
  • Please avoid phoning the surgery to check on the progress of a prescription.
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 How does our repeat prescription process work?

Find out how our repeat prescription process works here.

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 Medication Reviews

Patients with Long Term Conditions and on repeat medication require a notes based review of their treatment (usually annually). Certain conditions and medicines require monitoring via a blood test and if this is the case our prescribing administrators will send you a message via your preferred method of communication when this is due (usually around your month of birth). Your invite will be for a ‘Long Term Condition Check’ which incorporates a blood test, blood pressure check, pulse check and weight.

Long term condition (LTC) reviews are undertaken by the GP or our clinical pharmacists utilising the information from your Long Term Condition Check. If you or the clinician have queries that need discussing, a telephone or face-to-face appointment will be organised.

There are a couple of exceptions where our nursing staff will review medication if you attend one of our specialist clinics e.g. diabetes or COPD or have a pill check.

As soon as you get this message (on your phone, via email or by post) and to avoid unnecessary delays to further prescriptions please book your Long Term Condition Check appointment.

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 Stopping of prescribing medicine and treatment for 35 minor conditions

In line with NHS England recommendations, NHS Dorset has asked GP teams to stop prescribing medicine and treatment for 35 minor conditions.

This allows GPs to focus on caring for people who have more complex needs.

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 Gender incongruence treatment

We have had to make the difficult decision to implement a new policy regarding “Shared Care Agreements” requests from specialists.

We would like to inform you about an important change regarding the prescribing and monitoring of gender incongruence treatment.

Ways to order your repeat prescription

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 Use the NHS App

The Hadleigh Practice would like to invite you to use The NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.

The simplest and quickest way to order your repeat medication is by using the NHS App which links directly to your prescription record at the practice.

DOWNLOAD THE NHS APP

Image of the NHS App

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 Order Online with systmconnect

You can order your repeat prescription online using systmconnect

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Our systmconnect service lets you

  • Consult with our clinical team for non-urgent matters that do not require a face to face or telephone appointment.
  • Please include as much information as possible including symptoms and history of injury or illness. Note, insufficient information may mean your query cannot be dealt with.
  • Request sick notes, repeat prescriptions and Doctor letters/reports.

NEW REQUEST

systmconnect
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 Order Online with SystmOnline

You can order your repeat prescription online using SystmOnline

The simplest and quickest way to order your repeat medication is by using SystmOnline which links directly to your Prescription record at the Practice.

ORDER ONLINE

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 Online Form

If you're not registered with our online services, you can use our online form

If you do not have a SystmOnline account, you can still order your repeat prescription via our online Repeat Prescription form. No account required.

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 By Post

You can post your prescription slip or written request to us at the Practice or post into one of our repeat prescription boxes at the surgeries

Clearly mark the items required.

 

Unfortunately we cannot take your repeat order over the telephone.

Further Information

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