What Is a Carer?

“A carer is anyone, including children and adults who looks after a family member, partner or friend who needs help because of their illness, frailty, disability, a mental health problem or an addiction and cannot cope without their support. The care they give is unpaid. When we refer to carers this is inclusive of both adult and young carers.”

Are you caring for someone? 

If so, please let us know, we may be able to give you important help and advice.  It will be helpful for the doctor to know that you are a carer as it may affect your own health and treatment. If you would like to register with us please click here or see further details further down.

How we as a practice identify carers

As a practice, we want to increase the number of people on our carers’ register so that we can look after you better. We do this by:

  • Training all our teams to identify and support carers
  • Information sharing via Carer’s noticeboard
  • Monitoring our Carer’s Register

Carer’s Lead – Care Coordinators Kate and Sophie

What we as a practice offer our carers

  • We will try to offer you a convenient appointment for you and the person you care for to fit in with your caring responsibilities
  • Carers are entitled to an annual influenza vaccination
  • Referrals to carers’ services for more specialised information, advice and support
  • Periodically signpost new information and services specifically for carers
  • Support from our Care Coordinators
  • Carer support groups
  • Annual carers Welfare Check
  • Invite you to be part of our Patient Participation Group (PPG)

How to register as a carer?

Use our secure online forms for registering as a carer

Register as a Carer

Carer Indetification and Referral

Carers UK

Caring will affect us all at some point in our lives. We’ll be here for you when that happens. With your help, we can be there for the 6,000 people who start looking after someone each day.

020 7378 4999





Carers Trust

Carers Trust is a major charity for, with and about carers. They work to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems. Their vision is that unpaid carers count and can access the help they need to live their lives.

0300 772 9600





Carers Direct (NHS Advice)

Caring for someone can be very difficult and many people find that they need extra help with the care they provide.

Free, confidential information and advice for carers. Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines or you can request a free call back. You can also ask for a call back in one of more than 170 languages.

0808 802 0202


Hadleigh Practice Carers Coordinators

The Hadleigh Practice Carers Coordinators are Kate and Sophie, you can contact them via our secure contact form, if you would like more information. If you do not have access to emails please call your surgery and ask to speak to Kate or Sophie.

The Hadleigh Practice Carers' Group

The group meet on the 2nd Thursday of every month at the Methodist Church, Lower Blandford Road, Broadstone between 2.00pm and 4.00pm. Come and enjoy a chat and support from other carers.  For more information, please complete the Carer's Registration Form or contact Lyn Davis, Carers group coordinator, via our secure online form

Upcoming Dates

  • June 8th: Peter Raymond PCO Dorset Police
  • July 13th: RNLI
  • August 10th: Bring and Share Cream Tea
  • September 14th: Annette Brooke
  • October 12th: Christmas Craft With Ruth Miller
  • November 9th: Salvation Army With Andy Wileman Plus Shoe Boxes
  • December 14th: Christmas Lunch at the Bear Cross

CRISP (Carers’ Resource Information and Support)

If you care for someone living in the Bournemouth, Christchurch and Poole (BCP) Council area.

01202 128787


If you are a carer under 18yrs old

01202 123334


CSD (Carer Support Dorset)

If you care for someone living in the Dorset Council area.

0800 3688349


Young Carers

You are a young carer if you are under 18 and help to look after a relative with a disability, illness, mental health condition, or drug or alcohol problem.

Many young people do not recognise themselves as carers. Looking after someone who is physically or mentally unwell can be demanding and make its difficult to look after yourself. 

The below places are here to provide information, respite, someone to talk to and help for all Young Carers.

Carer Stories: Dorset Council sharing stories from Young Carers about their experiences.

Support for Young Carers: BCP Councils contact and help site.

The Mix: Providing essential online support for young carers under 25. Also, enables you to find local services on numerous subjects.

My Time (Young Carers): Supporting young carers aged between 5-18 years and included residential opportunities and workshops. My Time is also offering training to young carers who live in the Dorset Council areas

Kooth: Offering free, safe and anonymous online mental wellbeing support

Honeypot: Giving support to young carers aged between 5-12 years with offerings of respite and learning breaks, digital inclusion and face to face outreach programme.

The Leonardo Trust: Who help young and adult carers. Offer counselling support to Young Carers and also provide support for Young Carer’s hobbies and interests.

SoundStorm: Providing support for Young Carers with an interest in music. Young carers can hire musical instruments. Funding may also be available for musical instruments and music lessons.

Sibs: Providing support for children who are siblings of a disabled child or adult.

YoungSibs: Specifically aimed at siblings under the age of 18 and their parents. The site has an on-line platform and a chat function for young sibling carers.

A-Z Of Being A Young Carer

Want to know what young carers do and who they are.

Adult Social Care Contact Numbers

Adult Social Care Contact Centre for residents of Bournemouth, Christchurch, and Poole 01202 123654

Adult Social Care Contact Centre for residents of Dorset Council 01305 221016

Lewis-Manning Hospice Care 

A charity dedicated to helping people with life limiting illnesses & their families across East Dorset. Every year they provide extraordinary care for thousands of patients and their families through their important services, which include: Family Support & Bereavement Support and a Creative Arts & Wellbeing Support Group

01202 708470


If the person you care for needs to be admitted to Bournemouth, Christchurch or Poole Hospital

In Dorset’s main acute hospitals there is support available for carers if and when their cared-for person needs to be an inpatient.

0300 019 8714


Carers' Noticeboard

The Memory Assessment Service

Are you caring for someone with dementia? Then you might be interested in this dementia information and wellbeing group for families and friends caring for someone with dementia. 

This free workshop will be held virtually and face-to-face in small groups. Please let the Memory Assessment Service know which you would prefer and which area you can travel to so we can plan sessions.

Ideally, you will need to attend all six weekly sessions.

The aim of the workshop is to maintain the wellbeing of the person you care for and yourself and to meet other people in a similar situation, in a supportive and friendly atmosphere. 

During the sessions you will:

  • find out how it affects the person you care for
  • discover ways to respond to unusual things the person may say or do
  • learn ways to combat stress and how to recognise it in yourself
  • be better prepared should a crisis loom.

Places are limited. Please note that this course is not suitable for the person you care for to attend.

For further information, or to book a place, please contact team administrator, Helen Richardson on 0300 303 5342



CRISP are looking for more members to join their reference group.

We are a friendly group who regularly come together to discuss the services available for the informal and unpaid carers of people living in Bournemouth, Christchurch and Poole (BCP area). We represent their views to inform local NHS and social care organisations. We are a mix of carers, former carers and health and social care professionals and would like to welcome more members of any age to join us.

Our aim is to act as a voice for all informal and unpaid carers – including those who are eligible for Carers Allowance – by highlighting their needs and challenges. We usually meet monthly to:

  • share experiences of being an informal or unpaid carer
  • review local service provision for carers
  • influence the planning, funding and delivery of carers support services locally
  • help local health and social care organisations to develop good practice in supporting carers.

Group members have been involved with initiatives such as hospital discharge and admission processes, adult social care recruitment interviews, awarding contracts to support organisations and designing how support services work. Members are free to be involved as much or a little as they want, or as their caring commitments allow.

To get involved, visit the CRISP website or call 01202 128787

We look forward to hearing from you!


Carers Group in Wimborne

Meets 3rd Friday of the month from 10.30am-12noon at St John’s Church, Wimborne. To find out more, email Carol Davies.


Oakley Friends

Group of Carers and ex Carers of Dementia patients based in East Dorset. Meets on the last Wednesday of each month at The Canford Magna Centre.

To find out more visit the Oakley Friends page on the Leonardo Trust website


Upton Carers Group

Meets on every 4th Wednesday of the Month at St Dunstan’s Church Lounge, Poole.

To find out more, phone 01202 207310 or 07867 354578 or email Bridget Barrett.


Carers in Mind based in Poole

Fortnightly meetings, on the 2nd and 4th Friday of the month 1pm-3pm, currently online.

To find out more please visit the Dorset Mind website.

Bournemouth, Christchurch, Poole & Dorset Adult Care and Support Services Directory

This website has lots of useful information for carers